Trajedi ak medya sosyal

riban newtown

Anpil nan nou pa konnen m 'pèsonèlman, men mwen te aktyèlman leve soti vivan nan Newtown, Connecticut. Se yon ti vil etonan ki grandi dramatikman men ki pa chanje anpil depi mwen te viv la. Lè m te jèn, nou te konn wè fim nan meri, vizite Blue Colony Diner pou krèm glase, epi ale nan legliz St Rose of Lima dimanch. Kominote a te endepandan ... Papa m 'te menm sou depatman ponpye volontè lè nou te viv la. Gran moun, kominote enkwayab.

Youn nan zanmi fanmi nou gen yon pitit gason ki gen lavi te sove nan trajedi sa a - nou tout ap priye pou yo ak fanmi yo ki pèdi anpil nan evènman sa a efreyan ankò.

Lè yon bagay tankou sa rive e li gen ladan yon pwoblèm kontwovèsyal ak politik tankou zam, gen nan yon risk reyèl ki enplike nan diskite oswa ajoute opinyon ou sou entènèt. Agiman ka byen vit eklate nan kòlè e menm rayi lè yon moun revele opinyon politik yo kòm viktim yo nan sa a toujou pa te mete rès.

Mwen te vle jete kèk konsèy ke mwen panse ke yo enpòtan pou tou de konpayi ak moun:

  • Silans kapab yon repons apwopriye. Bon zanmi Chuck Gose fè remake ke la NRA fèmen paj Facebook yo epi yo sispann mete ajou kont Twitter yo. Mwen pa kwè gen yon repons pi bon pase sa yo bay sitiyasyon an. Twòp konpayi panse ke li nan travay la nan PR mete deyò yon deklarasyon. Mwen pa dakò. Pafwa pi bon bagay ou ka fè se rete trankil.
  • Pataje ou opinyon ap louvri ou atake. Plenn ak senp, mete tèt ou sou yon bò nan yon agiman oswa yon lòt ap pwovoke yon repons. Si ou gen yon opinyon fò yon fason oswa yon lòt epi ou deklare li - pa sezi jwenn ouvètman atake, ridikilize, trol oswa gen altènatif opinyon pasyone jete tounen. Pataje opinyon ou mande matirite. Si ou pa gen ase matirite pou jere repons lan, pa louvri tèt ou jiska atak la.
  • Diskisyon kapab pwodiktif. Medya sosyal bay yon mwayen pou pa dakò ak moun pandan y ap toujou tou de pran swen sou rezilta final la. Mwen te wè diskisyon enkwayab sou amannman an 2nd, maladi mantal, istwa nan ewoyis, ak mesaj nan renmen ak sipò dènye jou yo.
  • Ap tann se yon lòt taktik. Pandan ke repons sosyal yo tipikman pi bon lè gen yon repons imedyat, evènman politikman chaje tankou sa a ka rele pou yon estrateji diferan. Mwen sispann Tweeting ak limite angajman Facebook mwen an. Mwen menm tou mwen te poste sa a pou yon koup la jou pou ke mwen te gen yon bagay konstriktif yo di olye ke jis ajoute nan eksplozyon an nan opinyon agiman, ak deba yo deyò. Si ou ka rete tann jiskaske moun yo refwadi yon ti jan, konvèsasyon an ka pi konstriktif.

Medya sosyal se yon mwayen. Ou pa jis pale dirèkteman ak lòt moun nan. Li se yon metòd kominikasyon kote mesaj ou a mete nan piblik la pou envestigasyon, kèlkeswa kote ou poste li. Mwayen an bay yon rezo sekirite pou moun ki vle fè byen, ak yon plak pwotèj yo kache dèyè pou moun ki vle fè sa ki mal.

Lè eksplozyon kay la te rive isit la nan Indianapolis, nou te wè tout bon ke medya sosyal te kapab suscité. Li te bay yon mwayen sipò, nouvèl, lafwa, mesaj espwa e li te lakòz yon vrè èd pou moun ki enplike yo.

Mwen optimis, malgre deba politik la, ke medya sosyal yo pral finalman yon fòs pou bon nan geri kominote sa a. Mwen te deja gade jan zanmi m 'yo nan Newtown te itilize Facebook yo pataje santiman yo, dezespwa, espwa ak kontantman ke pitit gason yo te vivan. Pandan ke nou pa ka debarase tèt nou de fou yo, èspere ke nou ka aprann kouman yo sèvi ak mwayen an pou bon. Oswa aprann lè ou pa sèvi ak li nan tout.

5 Kòmantè

  1. 1

    Great comments Doug! I remember knowing that you grew up in Connecticut but totally didn’t realize it was Newtown. Thanks for sharing these insights with your readers and the communities at large.

    • 2

      Thanks @bnpositive:disqus . I never thought that anyone would ever hear about Newtown, CT. It’s bizarre watching it unfold on the news and seeing my family’s friends speak about it as it’s unfolding.

  2. 3

    Another risk of diving into Social Media discussion of tragic news stories is that it comes across as exploitation — like when reporters shove a microphone at the face of someone who just lost a loved one. Silence is usually more appropriate.

  3. 4

    We can be so mob-based with social media. For a few hours that day we thought it was the brother. Imagine if riders on the bus he frantically tweeting from would have read the tweets – and if the shooter was still alive. Could have been so much worse.

    And Richard Engel. I can see why NBC put a media blackout on him until he was released. If it got leaked any sooner who knows what could have happened to him.
    Social Media folks start shooting out anything bit of a story they hear and news agencies start skipping steps to keep up and to maintain their speed, switching to forgiveness-based media as if they were a guerrilla marketing agency just to keep relevant to their sponsors. Quite a slippery slope.

    More important – glad your friends and family survived the Russian roulette wheel of #Newtown on Friday. It doesn’t make the situation more tragic and it ain’t much a spoonful of sugar to help the medicine to go down but at least y’all can tell their story and honor those 27 (assuming 28 total dead – 1 whose name will never be spoken again).

    And knowing you, bromance, you’ll honor them in style.

    Let me know what I can do to help, especially if it can be more than with Twitter & Facebook!

    – your mentee

    Finn

  4. 5

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